Privacy Policy

1. Introduction

At Launchly360, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and what rights you have when you visit launchly360.com or engage with our services.

By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

• Name and contact details — when you book a strategy call, fill out a form, or reach out to us
• Business information — details about your coaching, consulting, or training business shared during onboarding or discovery
• Payment information — processed securely through third-party payment processors (we do not store card details)
• Content and materials — brand assets, audience information, and business content you share for us to execute your services

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and general location
• Browser type and device information
• Pages visited and time spent
• Referring URL and click behaviour

This is collected via cookies, analytics tools, and similar technologies.

2.3 Information from Third Parties

If you connect third-party platforms (LinkedIn, WhatsApp Business, CRMs, etc.) as part of our service delivery, we may access data from those platforms strictly to execute your project.

3. How We Use Your Information

We use your information to:

• Deliver and manage the services you have engaged us for
• Communicate with you about your project, updates, and results
• Process payments and issue invoices
• Improve our website and service offerings
• Send you relevant resources, case studies, or service updates (you can opt out at any time)
• Comply with legal obligations

We do not sell your personal data. We do not use your information for any purpose outside of what is described here.

4. Sharing Your Information

We may share your information with:

• Service providers — tools and platforms we use to deliver our work (CRMs, email platforms, project management tools), who are contractually bound to protect your data
• Payment processors — to facilitate transactions securely
• Legal or regulatory authorities — if required by law or to protect our legal rights

We do not share your data with advertisers or unrelated third parties.

5. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors interact with our content.

Types of cookies we use:

• Essential cookies — necessary for the website to function
• Analytics cookies — to understand traffic and usage patterns (e.g., Google Analytics)
• Marketing/retargeting cookies — to show relevant content to returning visitors (if applicable)

You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When data is no longer needed, we securely delete or anonymise it.

Project-related data (files, communications, assets) is retained for a reasonable period after project completion for reference and support purposes.

7. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. These include secure access controls, encrypted communications, and limited data access on a need-to-know basis.

No method of transmission or storage is 100% secure. While we do our best, we cannot guarantee absolute security.

8. Your Rights

Depending on applicable law, you may have the right to:

• Access — the personal data we hold about you
• Correct — inaccurate or incomplete information
• Request deletion — of your data (subject to legal or contractual obligations)
• Withdraw consent — for marketing communications at any time
• Object — to certain uses of your data

To exercise any of these rights, contact us at the details below.

9. Third-Party Links

Our website may contain links to external platforms (LinkedIn, Instagram, etc.). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies independently.

10. Children's Privacy

Our services are intended for business owners, professionals, and adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has shared information with us, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date at the top of this page or via direct communication. Continued use of our website or services after changes constitutes acceptance.

12. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Website: launchly360.com